Credits and Returns

Return policy

If you have received damaged items or have noticed a short supply on your delivery please contact us sales@loaders.net.au within 15 days of receiving your stock.

We allow a 15 day credit reimbursement system for short supplied goods. For damaged goods we require a supportive photographic imagery as proof of damage.

• Included with your request:
• Customer code and invoice number
• Photos of all damaged items
• A brief description of the fault or issue

Requests for credits will NOT be accepted after 15 days from invoice date.